Last Updated: April 17, 2025

Kairos Innovations, LLC

1. Introduction

Kairos Innovations, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our IT consulting services.

By using our website or services, you consent to the practices described in this policy.

2. Scope and Applicability

This Privacy Policy applies to all users who visit our website, submit inquiries, or communicate with us via online forms. It does not apply to any third-party websites or services that may be linked through our site.

3. Information We Collect

We collect the following categories of personal information, voluntarily submitted by users via our contact forms:

• Personal Identifiers: Name, email address, phone number
• Business Information: Company name, job title, project-related details
• Communication Content: Any messages or information you choose to submit

We do not collect financial data, IP addresses, cookies, or behavioral analytics at this time.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and requests
• To provide proposals and service-related communication
• To manage client relationships and projects
• For internal recordkeeping and operational purposes
• To comply with legal obligations

5. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

• Your consent (when you fill out a form)
• Our legitimate interests in operating our business
• Performance of a contract
• Legal compliance

6. Disclosure of Your Information

We may share your information with:

• Internal team members who need the information to provide our services
• Service providers who help us host or maintain the website (e.g., web hosting platforms)
• Legal authorities, if required by law, subpoena, or similar legal process

We do not sell, rent, or share your personal data with third parties for marketing purposes.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with applicable laws, tax requirements, or legal obligations.

If you wish to request deletion of your data, contact us at [email protected].

8. Your Rights and Choices

For All Users:

You may request to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Request deletion of your data
• Withdraw consent at any time (where applicable)

For California Residents (CCPA Rights):

Under the California Consumer Privacy Act (CCPA), you may have the right to:

• Know what categories of personal information we collect
• Request deletion of your personal information
• Opt out of the sale of personal information (we don’t sell data)

To exercise any of these rights, email us at [email protected].

9. Data Security

We implement technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

We currently do not use cookies or tracking technologies on our website. If this changes, we will update this Privacy Policy accordingly.

11. Third-Party Services

Our website includes embedded contact forms which transmit submitted data to our internal systems for follow-up. We do not currently use third-party analytics, marketing, or payment processing services.

12. Children’s Privacy

Our services are intended for business users and are not directed at children under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly to stay informed.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, you can contact us at:

Kairos Innovations, LLC
📍 Ohio, United States
📧 [email protected]